Move to Cyprus is a trading name of MoveSquad Group Ltd, which operates this website and is responsible for the personal information collected through it. Our registered office is International House, 61 Moseley Street, Manchester M2 3HZ. You can contact us on 0330 320 0370 or at hello@movetocyprus.co.uk.

This notice applies to information collected by this website. If an independent removal company contacts you after an introduction, it is separately responsible for the personal information it uses to survey, quote for and carry out your move. Its own privacy notice will also apply.

Move to Cyprus is an enquiry and matching service. We do not provide the removal service or issue the removal quotation ourselves. When you ask for a quotation or callback, we use your UK postcode and move details to select one suitable independent removal company covering your area. We then make your enquiry available to that company so it can contact you, arrange any survey and issue its own quotation and terms.

If no territory matches automatically, or if the information supplied is incomplete or ambiguous, the enquiry remains in our office queue until an authorised member of our team selects a suitable company. We may reassign an enquiry if the first company cannot assist, but we will not circulate it indiscriminately to a marketplace or list of competing movers.

For quotation and callback enquiries we may collect your name, email address, telephone number, UK postcode, collection and destination locations, intended moving date, property size, requested services, inventory information and anything you add in a message. We also record the date and version of the disclosure shown when the enquiry was submitted.

We record limited attribution and technical information, including the page used to submit the enquiry, campaign parameters, referring page and a general city derived from the internet connection. This helps us measure which pages and advertising produce genuine enquiries and operate the routing service.

If you request only a handbook, we use the name and email address supplied to fulfil that request. A handbook request is not automatically shared with a removal company.

We use enquiry information to provide the matching service you requested, respond to you, select and notify a suitable regional removal company, manage the introduction, prevent fraud and maintain an audit of the enquiry. Our lawful bases are taking steps at your request before a contract and our legitimate interests in operating, securing and improving the service.

The independent removal company uses the information to contact you and, if you wish, survey the move and prepare its quotation. If you accept that quotation, your removal contract is with that company and it will explain any additional processing needed to perform the move.

A quotation or callback enquiry is shared with one selected independent regional removal company. The company is chosen from our participating network using your postcode territory, with manual review where needed. Its company name will be shown in our confirmation where an automatic match has been made, and it must identify itself when it contacts you.

We also use service providers for secure hosting, database storage, email delivery and consent-based analytics. They process information only to provide those services to us. We do not sell enquiry information, publish it or place it on an open lead marketplace.

If you appoint the selected removal company, it may need to share relevant details with shipping lines, insurers, customs representatives and a destination agent in Cyprus. That later processing forms part of its quotation and removal contract, not the website matching service, and its privacy notice will apply.

We normally retain enquiry and assignment records for up to two years because international moves are often planned well in advance and customers may return to an earlier enquiry. Security and audit records may be retained for the same period. We may keep information longer where required to establish, exercise or defend legal claims or comply with law.

The selected removal company sets its own retention period for the copy it receives. Requests to that company should be made directly to it, although we will help identify the company if needed.

You may ask for access to your personal information, correction, erasure, restriction, objection or portability where the relevant right applies. You may also ask us not to make an introduction, or to stop an introduction that has not yet been completed. Contact us using the details above and we will respond without undue delay and normally within one month.

If the selected company already holds your information, a deletion or objection request may also need to be made to that company. If you are unhappy with our handling of personal information, you may complain to the Information Commissioner's Office at ico.org.uk.

Agent and staff access is protected by separate authenticated accounts. Regional agents can see only enquiries assigned to their own company; they cannot browse another company's leads, office-only notes, site analytics or referral information. Access can be disabled immediately by our office.